You’ll leave able to answer three questions without hesitating.


Who are we? Who do we serve? Why should anyone care about us?

Most leadership teams assume they can already answer the above. Our first session together is usually where you discover that everyone in the business has a different answer, all of them reasonable, none of them the same. This is your brand gap, and it’s best that you discover it now rather than in a pitch with a client you really need to win.

From there, we use our Inside-Out Framework to build a holistic vision of where you are, and where you need to be. We look at your business as it stands, your market and your competitors, building different perspectives from conversations with your people. We then compress everything we find into something short enough to be used. Nothing gets expressed externally until it’s agreed internally.

Your three questions.

Who are we?

It all starts with a discovery session to define your purpose, vision, values and what the brand is being asked to achieve commercially. We interview your leadership before the session to help us set a baseline of understanding, giving us something to compare what you think with what the wider company thinks.

People often disagree at this stage. We provide an impartial third-party soundboard for people to express their opinions. For many, it’s an opportunity to express things they’ve wanted to say for years. This process keeps us all aligned.

Who do we serve?

We define specific buyers. Many businesses don’t like narrowing their targeting, but it’s an essential step. We segment the market and build personas that hold up in a sales conversations. Not just demographics but the emotional drivers at the root of the purchase. We build them with you, drawing on what your sales team has already heard. They’re the ones who really understand how buyers think.

By the end of this process, you’ll have a better grasp of who your business is for, and, more importantly, who it is not.

Why should anyone care about us?

The groundwork leads up to this – finding the angles that no competitors are seeing. We help you craft a brand that claims your own unique piece of the pie.

This is where we create your position; we outline where you stand, creating a proposition that talks directly to your target audience, outlining specifically what you can do for them, and why they should care about your organisation.

After you find your voice, we make it simple to use.

The above gives you the raw data. Now we need to refine it.

The second stage builds your communication architecture. It turns what we learnt into language. Personality, tone of voice, messaging and brand story in that order, so your business ends up with words everyone can use in place of interpretations and assumptions.

We also give you a SignalIndex™ – a list of factual statements about who you are and how you talk, ready to be loaded into the AI tools you use, meaning the way you talk is always kept consistent.

69%

of B2B buyers report inconsistencies between what a supplier's website says and what its sales reps tell them. This is the stage that closes that gap.

Source: Gartner, Sales Survey, June 2025.

What you walk away with.

A Brand Book and one-page summary you’ll refer to regularly.

Every decision from every stage lands in the Brand Book, approved as you go.

It’s not some 400-page monstrosity that nobody will ever use; it’s an easy-to-use reference for anyone writing on your behalf.

Alongside it, your one-page brand summary. The whole strategy on one side of A4, short enough that your team can learn it and use it in meetings without opening anything.

Before you commit.

How much of our time will this take?

Half an hour each for the individual interviews, a full day with the leadership team, then a review session at the end of each stage. Two days spread across the engagement for most people, and more for whoever owns it internally.

Who needs to be in the room?

Whoever can settle an argument. Usually three to six people, and it has to include the person who signs things off. Sending a delegate to a session about what the business is tends to produce a decision nobody stands behind.

Do you speak to our customers?

No. Personas are built in the workshop, from what your sales team already knows and from the last three deals you won and the last three you lost. Customer interviews and questionnaires sit outside the scope at every tier.

What if our leadership team doesn’t agree?

They usually don’t, and the first session is where it surfaces. The disagreement was already in the business, quietly producing four versions of the same pitch. This is the first time it gets said out loud and settled. If you can’t agree who you are internally, how is a buyer supposed to work it out?

When do we see the visual identity?

Later than you’ll want to. Usually the second half of the engagement, once there’s something agreed for it to express. Ask us in week two and you’ll get a straight no.

Three ways in.

Foundation

Brand Sprint

£14,500
A focused intervention (4-6 weeks)

When you know the brand needs to change but need to get to the important decisions quickly.

The Brand Sprint gives you a focused route through the Catalyst approach, bringing clarity to your positioning, proposition and core brand foundations before translating them into a refined identity.

For businesses that need clarity now.

Enquire today
Flagship

Brand Strategy

£25,000
The core Catalyst engagement (3-6 months)

Our core brand strategy and identity engagement for businesses that have outgrown the brand that got them here.

We go deeper into the business, audience and competitive landscape before developing the communication architecture and visual identity needed to move the brand forward.

For businesses ready to make a bigger change.

Enquire today
Deep Dive

Brand Strategy + SignalIndex™

From £38,000
The deeper transformation (6-9 months)

For businesses where brand clarity increasingly needs to extend into the systems interpreting the business.

Alongside the full strategy, communication and identity process, we develop a deeper SignalIndex™ system to give your teams and AI a clear, consistent source of truth.

For businesses building a brand for what’s next.

Enquire today

Work moves between us on a weekly rhythm. Each stage comes to you for approval as it is finished, and nothing starts until the last thing is agreed.

We build the system. Catalyst can launch it.

Catalyst Brand is one part of the Catalyst ecosystem. By the time Catalyst Marketing and PR pick your brand up, the thinking is done, the language is agreed, and your new brand is ready to go to market.

You can use another agency, but Catalyst Marketing will always have a headstart.

Start with a conversation.

You’ve seen what’s involved and what it costs. Now it’s time for a conversation.

We need to discuss with you about your goals, and whether the timing is right or not. We’ll never encourage you to start this process if it’s not the right time.

If you’d rather see something written first, the Brand Audit is free, and it arrives within three working days. It’s a written diagnostic of how your teams, the market, and AI interpret the business, and you get it whether or not we work together.